- Standard rate: the reservation can be cancelled free of charge up to 2 days before the date of arrival. In case of late cancellation, the full amount of the first night will be charged. In case of no show or early departure, the full amount of the reservation will be charged. The hotel reserves the right to check the validity of the credit card before the arrival by requesting the pre-authorization of the full amount to the circuit to which it belongs. The pre-authorization does not involve charges, but only the temporary blocking of the agreed rate, as a guarantee. The hotel reserves the right to cancel the reservation in case the credit card is not valid or in case of lack of funds.
- Non-refundable rate: the total amount of reservation is charged and will be not refundable.
DOCUMENTS REQUIRED TO CHECK-IN:
We remind all our guests that we can only accommodate people, including minors, in possession of an identity document (ID card or passport or other document suitable for confirming identity under current regulations). If guests do not have a valid ID, they will not be able to check-in. No customer can identify another guest, even if they claim to be responsible for the same. For minors not accompanied by their parents, in addition to the minor's ID, a written authorisation from their parents (or guardians) is mandatory, containing the dates of the stay and photocopy of their parents' (or guardians') ID.